09 - By which means can we control SmartLIGHT Mesh?
AwoX connected bulbs are usable with any standard wall switch on the market (note that you will only be able to turn off and turn on an AwoX bulb and the bulb will turn back on in the state it was turned off). If the switch is in the off mode (no current), the AwoX bulb can no longer be controlled by other means. …
IPCAM Series - IP Camera - Connection Loss
If your camera has lost its connection and won't connect again, you can try to reset it and reinstall it again - Wait for 15 minutes between the reset and reinstallation. Retry several times if necessary. Check that your camera is properly positioned in the radius of action of your Wi-Fi! If the problem persis…
54021 - Digital timer - My screen does not switch on
If your screen does not switch on: - Connect the timer to the power for a few hours before using it; - Then press the “Reset” button;
What is the lifetime of batteries of the DiO products?
Lifetime of the battery in DiO products (switches, remote controls, detectors, etc.) is approximately 2 years of normal use. Bad battery quality may have a significant effect on decreasing this battery life and, vice versa, high quality batteries may increase service life.
53012 - Wi-Fi socket - Are the programs active if the Wi-Fi has been cut off?
The program is stored in the memory of the socket. If the Wi-Fi is disconnected, it will continue activate and deactivate the programs as intended.
53012 - Wi-Fi Socket - Is it possible to have the "CHACON Home" application on 2 different devices?
Yes, that is possible. You simply need to restart the recognition procedure on the second device in order to be able to control your sockets with it.
06 - Pairing a Wi-Fi remote control to a Wi-Fi lamp
* To pair the Wi-Fi remote control, press the ON ( I ) button within 30 seconds after turning on electrically with a switch the Wi-Fi lamp. The lamp will blink to confirm pairing. ⚠: The Bluetooth Mesh remote control is not compatible with the Connect Wi-Fi lamps. Also, the Wi-Fi remote control (433Mhz) canno…
34940 - 34942 - GSM Alarm System - Phone not authorised
If you get this error, you may want to try to reset your alarm unit. In order to do so, follow the steps below: 1) Turn your alarm off and then on again. Wait for a period of around 10 seconds; 2) Insert the reset code (88008800); 3) Press the "Disarm" button for 5 seconds, until the alarm beeps twice. You ha…
