DiO Wi-Fi Videophones - How many DiO modules or sockets can I control with the DiO Wi-Fi videophone?
You can control as many receivers as you want with the button located on the exterior unit and/or the 3 buttons available in the videophone interface in the DiOCam+ application. Always make sure to respect the distances between the videophone and the DiO receivers (maximum 50m outdoors). The receivers installed…
06 - Why are system permissions required when installing the app?
When you first install the app, your smartphone will ask you if you want to allow access to certain features of your phone with the app: Bluetooth activation This activation is mandatory to control the bulbs from the application because the bulbs use Bluetooth technology Localization activation This activation …
10 - Can I use a dimmer with SmartLIGHT mesh?
The existing dimmers are not compatible with the AwoX connected bulbs which have their own mechanism for managing the variation of light intensity.
34940 - 34942 - GSM Alarm System - How do you get a receiver/sensor to recognise the main unit?
To connect your receiver to your main unit, all you need to do is to follow the steps below: 1) Type in the base code (1234). If you have changed it, type your chosen code; 2) Then press the "microphone" key on the main unit, effectively setting it to "learn" mode; 3) Within 30 seconds, activate your receiver/sens…
DiO Wi-Fi Videophones - IP Videophone - Is the messaging function available on the DiO Wi-Fi videophone?
As owner of the videophone, it is possible for you to record a message (via the DiOCam+ application, under the settings > leave a message menu) which will be activated if you have a visitor when you are away. You can use this, for example, to inform delivery personnel where they can leave a package. Keep in mind, ho…
34940 - 34942 - GSM/SMS Alarm System - No communication
This is probably due to an incorrect operation. You can partially reset your alarm system as by following the steps: 1) Turn your alarm of and then turn it on again; 2) After waiting for around 5 seconds, insert the reset code (88008800); 2) Afterwards, press the "Disarm" button for around 5 seconds until you h…
54021 - Digital timer - My screen does not switch on
If your screen does not switch on: - Connect the timer to the power for a few hours before using it; - Then press the “Reset” button;
34890 - 2-Wire IP Videophone - External button remains locked
If your button is locked, you can try to apply a bit of electronic-safe lubricant (such as WD-40) in order to resolve the problem. If this is not the case, you can have your device completely repaired by your reseller. Within the guarantee period, this can also be rectified by an inspection and quick repair in our …
DiO HomeBox - How do I connect by shutter motor (MVR-Series) to the DiO HomeBox?
In your DiO HomeBox, install a new “shutter receiver 433 MHz by DIO” accessory. Once it is configured in your HomeBox, put your motor into learn mode and click 2 to 3 times on raise and lower to the level of your computer screen, until you obtain a to-and-fro movement from the motor. Once that happens, the shutter m…
DiO Wi-Fi Videophones - Can I supply the DiO Wi-Fi videophone with a power source other than 12/24 DC?
The DiO Wi-Fi videophone requires a 12/24V power supply, a transformer is provided in the kit to adapt to the proper voltage of 3.6V.
