GSM/SMS Alarm System - What alarm is compatible with which application?
Please find below your applications compatible with each reference: 34948/34949: - “AW1 Alarm” application - Compatible with camera 34970 IP 116 (version 1) 34970 Camera IP116: - “IP116 Camera” application - Recording function on SD card 34948/34949-V2: - “WiFi Control Alarm” application - Compatible w…
12 - What else does a SmartLIGHT Mesh bulb bring?
A SmartLIGHT mesh bulb uses Bluetooth mesh technology. Bluetooth mesh technology is based on the standardised Bluetooth Low Energy protocol to which AwoX has added its technology to bring new features such as : * A secure Bluetooth connection * Extended reach throughout the house if enough bulbs are available …
10 - Configure an EGLO PLUG PLUS with Google Home or Amazon Alexa
Configure an EGLO PLUG PLUS with Google Home : You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at If you have already configured your Google Home Pod, pass the video until 1:50 Configure an EGLO PLUG PLUS with Amazon Alexa : You're u…
34940 - 34942 - GSM Alarm System - Resetting the Alarm
In order to reset your Alarm, follow the steps below: 1) Turn your alarm off and then on again. Wait for a period of around 10 seconds; 2) Insert the reset code (88008800); 3) Press the "Disarm" button for 5 seconds, until the alarm beeps twice. You have successfully reset your alarm.
54021 - Digital timer - My screen does not switch on
If your screen does not switch on: - Connect the timer to the power for a few hours before using it; - Then press the “Reset” button;
53012 - Wi-Fi socket - Are the programs active if the Wi-Fi has been cut off?
The program is stored in the memory of the socket. If the Wi-Fi is disconnected, it will continue activate and deactivate the programs as intended.
04 - Can I install the DiO one/my Chacon application on multiple devices?
The DiO one/my Chacon application can be installed on several devices in the same house. AwoX has set up through cloud service the sharing of preferences between different devices or users in the house.
IPCAM Series - IP Camera - Connection Loss
If your camera has lost its connection and won't connect again, you can try to reset it and reinstall it again - Wait for 15 minutes between the reset and reinstallation. Retry several times if necessary. Check that your camera is properly positioned in the radius of action of your Wi-Fi! If the problem persis…
06 - Is the data collected by AwoX secure?
Your data is primarily stored on servers with state-of-the-art security equipment and advanced security techniques and procedures. Access is strictly restricted and requires a variety of security checks, consisting of security personnel, security locks and biometric readers. Remote access to these servers is severely…
