05 - Start slow blink mode
* Execute the following process electrically by means of a switch You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at
11 - Are the PLCs for controlling the SmartLIGHT mesh lamps available?
APIs are not available to the general public.
53012 - Wi-Fi Socket - Can I give the socket a fixed IP address using the app?
It will not be possible to give the socket a fixed IP address using the app. These sockets work solely with the Chacon Home app.
IPCAM Series - IP Camera - Connection Loss
If your camera has lost its connection and won't connect again, you can try to reset it and reinstall it again - Wait for 15 minutes between the reset and reinstallation. Retry several times if necessary. Check that your camera is properly positioned in the radius of action of your Wi-Fi! If the problem persis…
DiO Wi-Fi Videophones - How many DiO modules or sockets can I control with the DiO Wi-Fi videophone?
You can control as many receivers as you want with the button located on the exterior unit and/or the 3 buttons available in the videophone interface in the DiOCam+ application. Always make sure to respect the distances between the videophone and the DiO receivers (maximum 50m outdoors). The receivers installed…
10 - Configure an EGLO PLUG PLUS with Google Home or Amazon Alexa
Configure an EGLO PLUG PLUS with Google Home : You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at If you have already configured your Google Home Pod, pass the video until 1:50 Configure an EGLO PLUG PLUS with Amazon Alexa : You're u…
34890 - 2-Wire IP Videophone - Wi-Fi connection problem
In case there is a problem with the Wi-Fi connection, here are a few things you can do to check it: For 4 and 5, you may need to check with your Internet Services Provider 1) Reset your device and restart the installation; 2) Check the distance between your screen and your router; 3) Avoid interference with o…
04 - Can I install the DiO one/my Chacon application on multiple devices?
The DiO one/my Chacon application can be installed on several devices in the same house. AwoX has set up through cloud service the sharing of preferences between different devices or users in the house.
03 - Associate your lamps with a remote control (without using the SmartCONTROL app)
First of all, make sure that your lamp is in a reset state (lights up red). Otherwise, please follow the reset procedure : How to pair a lamp with the remote control ? You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at How to pair a second lamp w…
