How do I change the e-mail address of my connect.getdio.me account?
For security reasons, it is not possible for you to change the e-mail address linked to a user account by yourself. This does not mean, however, that you must have your account deleted. Simply contact us via chacon.com/support with information relating to your account, MAC address and your new e-mail address and we …
32180 - Bulb holder - How do I connect a bulb holder?
To connect your bulb holder and create your personalised light fitting, follow the steps below: 1) Unscrew the upper part; 2) Unscrew the plastic bulb holder from the metal protection; 3) Remove the two side tabs of the plastic bulb holder to separate the 2 parts; 4) Insert and reconnect the power supply cables…
54021 - Digital timer - My screen does not switch on
If your screen does not switch on: - Connect the timer to the power for a few hours before using it; - Then press the “Reset” button;
13 - Safety of Wi-Fi products
The issue of security of Wi-Fi products has two aspects: security during initial configuration and security in the daily use of the device. With regard to the initial configuration : * The password for the Wi-Fi access point is encrypted when it is transmitted from the phone to the device being configured. * Al…
06 - Why are system permissions required when installing the app?
When you first install the app, your smartphone will ask you if you want to allow access to certain features of your phone with the app: Bluetooth activation This activation is mandatory to control the bulbs from the application because the bulbs use Bluetooth technology Localization activation This activation …
06 - Pairing a Wi-Fi remote control to a Wi-Fi lamp
* To pair the Wi-Fi remote control, press the ON ( I ) button within 30 seconds after turning on electrically with a switch the Wi-Fi lamp. The lamp will blink to confirm pairing. ⚠: The Bluetooth Mesh remote control is not compatible with the Connect Wi-Fi lamps. Also, the Wi-Fi remote control (433Mhz) canno…
34940 - 34942 - GSM Alarm System - How do you get a receiver/sensor to recognise the main unit?
To connect your receiver to your main unit, all you need to do is to follow the steps below: 1) Type in the base code (1234). If you have changed it, type your chosen code; 2) Then press the "microphone" key on the main unit, effectively setting it to "learn" mode; 3) Within 30 seconds, activate your receiver/sens…
34940 - 34942 - GSM Alarm System - Resetting the Alarm
In order to reset your Alarm, follow the steps below: 1) Turn your alarm off and then on again. Wait for a period of around 10 seconds; 2) Insert the reset code (88008800); 3) Press the "Disarm" button for 5 seconds, until the alarm beeps twice. You have successfully reset your alarm.
53012 - Wi-Fi Timer Switch - Can I also control my adapters using more than one smartphone or tablet?
You can control the socket from several devices (smartphone, tablet), provided you're using the same account details when connecting to the app
