06 - Is the data collected by AwoX secure?
Your data is primarily stored on servers with state-of-the-art security equipment and advanced security techniques and procedures. Access is strictly restricted and requires a variety of security checks, consisting of security personnel, security locks and biometric readers. Remote access to these servers is severely…
09 - By which means can we control SmartLIGHT Mesh?
AwoX connected bulbs are usable with any standard wall switch on the market (note that you will only be able to turn off and turn on an AwoX bulb and the bulb will turn back on in the state it was turned off). If the switch is in the off mode (no current), the AwoX bulb can no longer be controlled by other means. …
53012 - Wi-Fi socket - Can't establish a connection from the outside via 3G / 4G
Any access to your sockets from the outside (using a mobile 3G or 4G network) still has to go through your internet router in order to communicate with the sockets. If they operate as intended while using the Wi-Fi network at home, the problem is probably not related to the sockets themselves, but to your internet ro…
DiO HomeBox - The LEDs of my HomeBox flash or do not all light up at the same time.
Please disconnect your HomeBox, wait for 20 seconds, reconnect it and wait for a few minutes. Then check the status of the LEDs on your HomeBox: - The LED on the right confirms that it is connected to the power supply. If it is off, check that your HomeBox is properly connected to the power supply (micro USB por…
06 - Why are system permissions required when installing the app?
When you first install the app, your smartphone will ask you if you want to allow access to certain features of your phone with the app: Bluetooth activation This activation is mandatory to control the bulbs from the application because the bulbs use Bluetooth technology Localization activation This activation …
13 - Safety of Wi-Fi products
The issue of security of Wi-Fi products has two aspects: security during initial configuration and security in the daily use of the device. With regard to the initial configuration : * The password for the Wi-Fi access point is encrypted when it is transmitted from the phone to the device being configured. * Al…
04 - Start fast blink mode
* Execute the following process electrically by means of a switch You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at
07-How to re-initialize the Bluetooth service of my Android phone / tablet?
* Click the Phone Settings icon, then Applications: All (If necessary, click "show system processes"), then open "Bluetooth Shares" and select Storage: Clear Data. * Disable and enable the phone's Bluetooth service by double-clicking the icon in Quick Settings. * Turn off and on your bulb electrically.
06 - Reset the remote control
How to reset the Mesh Bluetooth remote control ? * Press and hold the ON (I) and Color Cycle (left of Favorites 2) buttons for 3 seconds. The LED on the remote control will blink to confirm the reset. To pair the remote control with a Bluetooth lamp : * 03 - Associate your lamps with a remote control (w…
01 - What are the benefits of AwoX-Eglo connected light?
The connected light of AwoX aims to improve the comfort of use of its private lighting by allowing to: * remotely control its lighting via a smartphone / tablet or a remote control / Bluetooth switch * be able to configure your light according to your desire adjusting the intensity and temperature of the blank…
