07-How to re-initialize the Bluetooth service of my Android phone / tablet?
* Click the Phone Settings icon, then Applications: All (If necessary, click "show system processes"), then open "Bluetooth Shares" and select Storage: Clear Data. * Disable and enable the phone's Bluetooth service by double-clicking the icon in Quick Settings. * Turn off and on your bulb electrically.
34890 - 2 Wire Videophone - Can I add an additional screen?
Unfortunately, it is not possible to add an additional screen to this model.
54021 - Digital timer - My screen does not switch on
If your screen does not switch on: - Connect the timer to the power for a few hours before using it; - Then press the “Reset” button;
Can I add a wireless switch to an existing wired intercom installation?
You can actually create an intercom or add a switch to an intercom system without disconnecting the cable, the installation will then be the following: - On the first existing switch: install the mico-module receiver (54515 for DiO 1.0 / ED-LI-08 for DiO 2.0) which will be connected to the switch, to the light and…
34890 - 2 Wire Videophone - No picture - No sound - Constant ringing
It's possible that the source of the issue resides in the cables you used for the installation. Test your videophone with new cables and see if the issue persists. Always keep in mind that the minimum cross-section must be 1.5mm2 for each cable . If the problem is resolved, adapt your installation. if not, you c…
53010 - Wi-Fi Neo socket - My Neo socket is no longer connecting, how do I reset it?
It is not possible to reset this type of socket. You can, however, try to: - Delete the app and restart the installation; - Test it, if possible, on another Wi-Fi connection if the problem persists; - Also check that your Wi-Fi is working properly at 2.4 GHz; - Consult your internet provider to change certain set…
34940 - 34942 - GSM/SMS Alarm System - No communication
This is probably due to an incorrect operation. You can partially reset your alarm system as by following the steps: 1) Turn your alarm of and then turn it on again; 2) After waiting for around 5 seconds, insert the reset code (88008800); 2) Afterwards, press the "Disarm" button for around 5 seconds until you h…
DiO HomeBox - How do I connect by shutter motor (MVR-Series) to the DiO HomeBox?
In your DiO HomeBox, install a new “shutter receiver 433 MHz by DIO” accessory. Once it is configured in your HomeBox, put your motor into learn mode and click 2 to 3 times on raise and lower to the level of your computer screen, until you obtain a to-and-fro movement from the motor. Once that happens, the shutter m…
DiO HomeBox - The LEDs of my HomeBox flash or do not all light up at the same time.
Please disconnect your HomeBox, wait for 20 seconds, reconnect it and wait for a few minutes. Then check the status of the LEDs on your HomeBox: - The LED on the right confirms that it is connected to the power supply. If it is off, check that your HomeBox is properly connected to the power supply (micro USB por…
34890 - 2-Wire IP Videophone - External button remains locked
If your button is locked, you can try to apply a bit of electronic-safe lubricant (such as WD-40) in order to resolve the problem. If this is not the case, you can have your device completely repaired by your reseller. Within the guarantee period, this can also be rectified by an inspection and quick repair in our …
