04 - Start fast blink mode
* Execute the following process electrically by means of a switch You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at
53010 - Wi-Fi Neo socket - My Neo socket is no longer connecting, how do I reset it?
It is not possible to reset this type of socket. You can, however, try to: - Delete the app and restart the installation; - Test it, if possible, on another Wi-Fi connection if the problem persists; - Also check that your Wi-Fi is working properly at 2.4 GHz; - Consult your internet provider to change certain set…
01 - What are the benefits of AwoX-Eglo connected light?
The connected light of AwoX aims to improve the comfort of use of its private lighting by allowing to: * remotely control its lighting via a smartphone / tablet or a remote control / Bluetooth switch * be able to configure your light according to your desire adjusting the intensity and temperature of the blank…
53012 - Wi-Fi socket - After updating, my sockets are no longer connecting
In this case, it is preferable to reinstall of all your sockets. To do this, you must: 1) Reset your socket by pressing the button on the side for 5 seconds; 2) Disconnect the sockets from the power for a few minutes; 3) Reconnect your socket to the power, and press the side button (the socket is then in learn mod…
02-What smartphones and tablets are compatible with DiO one/my Chacon and SmartLIGHT (Mesh)?
iPhone / iPad / iPod: * iPhone as of version 4S * iPad from the 3rd generation and all versions of iPad mini * iPod Touch from the 5th generation Android Smartphone & Tablet: * From Android version 4.3 with Bluetooth and Bluetooth Low Energy
DiO HomeBox - How do I connect by shutter motor (MVR-Series) to the DiO HomeBox?
In your DiO HomeBox, install a new “shutter receiver 433 MHz by DIO” accessory. Once it is configured in your HomeBox, put your motor into learn mode and click 2 to 3 times on raise and lower to the level of your computer screen, until you obtain a to-and-fro movement from the motor. Once that happens, the shutter m…
34890 - 2 Wire IP Videophone - Connection problem
In case there is a problem with the Wi-Fi connection, here are a few things you can do to check it: 1) Reset your device and restart the installation; 2) Check the distance between your screen and your router; If the distance between your screen and the door station is greater than 15m, the cross-section of …
01 - I cannot add my WIFI product in the application
Below are troubleshooting solutions for your device discovery problem: 1. Did you restart your internet box ? Many internet boxes need to be restarted in order to add new devices properly. This often happens when they have not been restarted in a long time. Restart your box and try again to install your device. …
34945 - Motion Sensor - How do I replace the batteries in my motion sensor?
To replace the batteries of the motion sensor, follow the steps below: 1) Unscrew the screw on the upper part of the detector; 2) Using a precision flat-headed screwdriver, separate the front panel from the rear cover; 3) You will then have access to the batteries located inside. Simply remove them and …
34890 - 2-Wire IP Videophone - External button remains locked
If your button is locked, you can try to apply a bit of electronic-safe lubricant (such as WD-40) in order to resolve the problem. If this is not the case, you can have your device completely repaired by your reseller. Within the guarantee period, this can also be rectified by an inspection and quick repair in our …
