34940 - 34942 - GSM/SMS Alarm System - No communication
This is probably due to an incorrect operation. You can partially reset your alarm system as by following the steps: 1) Turn your alarm of and then turn it on again; 2) After waiting for around 5 seconds, insert the reset code (88008800); 2) Afterwards, press the "Disarm" button for around 5 seconds until you h…
34945 - Motion Sensor - How do I replace the batteries in my motion sensor?
To replace the batteries of the motion sensor, follow the steps below: 1) Unscrew the screw on the upper part of the detector; 2) Using a precision flat-headed screwdriver, separate the front panel from the rear cover; 3) You will then have access to the batteries located inside. Simply remove them and …
My light does not switch off completely when it is connected to a DiO micro-module
With certain LED bulbs, it may be that a residual current is not correctly managed by the bulb, which causes flashing or continuous very dim lighting. In this case, please connect a parallel bypass to your bulb that will absorb this residual current. The bypass (ref. 54518 ) is available from our webstore at chaco…
02-What smartphones and tablets are compatible with DiO one/my Chacon and SmartLIGHT (Mesh)?
iPhone / iPad / iPod: * iPhone as of version 4S * iPad from the 3rd generation and all versions of iPad mini * iPod Touch from the 5th generation Android Smartphone & Tablet: * From Android version 4.3 with Bluetooth and Bluetooth Low Energy
34890 - 2-Wire IP Videophone - External button remains locked
If your button is locked, you can try to apply a bit of electronic-safe lubricant (such as WD-40) in order to resolve the problem. If this is not the case, you can have your device completely repaired by your reseller. Within the guarantee period, this can also be rectified by an inspection and quick repair in our …
34817 - Wireless Videophone - No Picture
This may happen due to signal loss because of obstacles and or/distance. The maximum reported signal transmission distance assumes the absence of any interferences, as it is measured in laboratory environments. Thick walls, the type of wall, radio frequencies, Wi-Fi devices, etc, can cause disturbances that affec…
34890 - 2 Wire IP Videophone - Connection problem
In case there is a problem with the Wi-Fi connection, here are a few things you can do to check it: 1) Reset your device and restart the installation; 2) Check the distance between your screen and your router; If the distance between your screen and the door station is greater than 15m, the cross-section of …
53012 - Wi-Fi socket - After updating, my sockets are no longer connecting
In this case, it is preferable to reinstall of all your sockets. To do this, you must: 1) Reset your socket by pressing the button on the side for 5 seconds; 2) Disconnect the sockets from the power for a few minutes; 3) Reconnect your socket to the power, and press the side button (the socket is then in learn mod…
DiO HomeBox - How do I connect by shutter motor (MVR-Series) to the DiO HomeBox?
In your DiO HomeBox, install a new “shutter receiver 433 MHz by DIO” accessory. Once it is configured in your HomeBox, put your motor into learn mode and click 2 to 3 times on raise and lower to the level of your computer screen, until you obtain a to-and-fro movement from the motor. Once that happens, the shutter m…
02 - What is a secure Bluetooth connection?
The secure Bluetooth connection applies to all control modes, whether through the SmartCONTROL application or the remote control . Please refer to the next chapter to learn more about how to control AwoX bulbs. Whatever the mode of control used, only the occupants of the house will be able to take control of their…
