01 - What are the benefits of AwoX-Eglo connected light?
The connected light of AwoX aims to improve the comfort of use of its private lighting by allowing to: * remotely control its lighting via a smartphone / tablet or a remote control / Bluetooth switch * be able to configure your light according to your desire adjusting the intensity and temperature of the blank…
34890 - 2 Wire IP Videophone - Connection problem
In case there is a problem with the Wi-Fi connection, here are a few things you can do to check it: 1) Reset your device and restart the installation; 2) Check the distance between your screen and your router; If the distance between your screen and the door station is greater than 15m, the cross-section of …
DiO HUB + - Configuration Process
Before you begin configuring your Hub, make sure GPS/Location is active on your smartphone and that you are connected to a 2.4GHz Wi-Fi network, as the device will not work on 5GHz networks. Afterwards, follow the steps below: 1) Continuously press the button on the HUB for about 5 seconds; 2) Press the WPS bu…
IPCAM Series - IP Camera - I cannot find the QR code in the instructions
The QR code is provided by the application itself and appears on your smartphone screen. Put it in front of the camera, approximately 15 cm away, until you get a sound signal. This will confirm the installation.
34817 - Wireless Videophone - No Picture
This may happen due to signal loss because of obstacles and or/distance. The maximum reported signal transmission distance assumes the absence of any interferences, as it is measured in laboratory environments. Thick walls, the type of wall, radio frequencies, Wi-Fi devices, etc, can cause disturbances that affec…
MVR Series - Roller Shutter Motor - Can I use the DiO shutter module with the existing wired switch?
Most wired switches do not automatically return to the neutral position after raising/lowering. This is why we do not recommend installing a wired switch in parallel with a radio module for roller shutters, to avoid parallel commands and risking the motor overheating. If it is still important to control your shutt…
02 - What is a secure Bluetooth connection?
The secure Bluetooth connection applies to all control modes, whether through the SmartCONTROL application or the remote control . Please refer to the next chapter to learn more about how to control AwoX bulbs. Whatever the mode of control used, only the occupants of the house will be able to take control of their…
03 - Can I share setup and preferences set in an app with others?
With a single user account for a home, all user configurations and preferences within the same home are automatically shared . For example, when a user changes the name of a light bulb or the room in which it is placed, another user connected to the same account will automatically see these changes on their sma…
53012 - Wi-Fi socket - After updating, my sockets are no longer connecting
In this case, it is preferable to reinstall of all your sockets. To do this, you must: 1) Reset your socket by pressing the button on the side for 5 seconds; 2) Disconnect the sockets from the power for a few minutes; 3) Reconnect your socket to the power, and press the side button (the socket is then in learn mod…
04 - What is the extended range?
Mesh technology allows the bulbs to communicate with each other, in order to propagate the bulb-to-bulb signal in the habitat. Depending on the arrangement of bulbs in the house, if each bulb is within the range of another bulb (located within ten meters of each other), then an order (eg extinction or ignition) can…
