53010 - Wi-Fi Neo socket - My Neo socket is no longer connecting, how do I reset it?
It is not possible to reset this type of socket. You can, however, try to: - Delete the app and restart the installation; - Test it, if possible, on another Wi-Fi connection if the problem persists; - Also check that your Wi-Fi is working properly at 2.4 GHz; - Consult your internet provider to change certain set…
06 - Is the data collected by AwoX secure?
Your data is primarily stored on servers with state-of-the-art security equipment and advanced security techniques and procedures. Access is strictly restricted and requires a variety of security checks, consisting of security personnel, security locks and biometric readers. Remote access to these servers is severely…
34940 - 34942 - GSM Alarm System - Resetting the Alarm
In order to reset your Alarm, follow the steps below: 1) Turn your alarm off and then on again. Wait for a period of around 10 seconds; 2) Insert the reset code (88008800); 3) Press the "Disarm" button for 5 seconds, until the alarm beeps twice. You have successfully reset your alarm.
02-What smartphones and tablets are compatible with DiO one/my Chacon and SmartLIGHT (Mesh)?
iPhone / iPad / iPod: * iPhone as of version 4S * iPad from the 3rd generation and all versions of iPad mini * iPod Touch from the 5th generation Android Smartphone & Tablet: * From Android version 4.3 with Bluetooth and Bluetooth Low Energy
34940 - 34942 - GSM Alarm System - How do you get a receiver/sensor to recognise the main unit?
To connect your receiver to your main unit, all you need to do is to follow the steps below: 1) Type in the base code (1234). If you have changed it, type your chosen code; 2) Then press the "microphone" key on the main unit, effectively setting it to "learn" mode; 3) Within 30 seconds, activate your receiver/sens…
00 - User guide bulb and remote control
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02 - Add a Connect Wi-Fi lamp in the Smart Control app
First, make sure that your lamp is on reset factory mode (red color). Otherwise, follow the video tutorial from the app or through this link : ~ Reset my Connect Wi-Fi lamp ~ Option 1 : Classic installation mode "Subtitles available" Option 2 : Alternative installation mode : "Subtitles available" …
09 - By which means can we control SmartLIGHT Mesh?
AwoX connected bulbs are usable with any standard wall switch on the market (note that you will only be able to turn off and turn on an AwoX bulb and the bulb will turn back on in the state it was turned off). If the switch is in the off mode (no current), the AwoX bulb can no longer be controlled by other means. …
DiO HomeBox - How do I connect by shutter motor (MVR-Series) to the DiO HomeBox?
In your DiO HomeBox, install a new “shutter receiver 433 MHz by DIO” accessory. Once it is configured in your HomeBox, put your motor into learn mode and click 2 to 3 times on raise and lower to the level of your computer screen, until you obtain a to-and-fro movement from the motor. Once that happens, the shutter m…
My light does not switch off completely when it is connected to a DiO micro-module
With certain LED bulbs, it may be that a residual current is not correctly managed by the bulb, which causes flashing or continuous very dim lighting. In this case, please connect a parallel bypass to your bulb that will absorb this residual current. The bypass (ref. 54518 ) is available from our webstore at chaco…
