DiO HomeBox - What products can I control with my HomeBox?
All the receivers of the DiO 1.0, DiO 2.0 and edisio range are compatible with the DiO HomeBox. In fact, this box is compatible with 433MHz and 868MHz frequencies.
03- Reset my wifi lamp
* Execute the following process electrically by means of a switch You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at
03 - Associate your lamps with a remote control (without using the SmartCONTROL app)
First of all, make sure that your lamp is in a reset state (lights up red). Otherwise, please follow the reset procedure : How to pair a lamp with the remote control ? You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at How to pair a second lamp w…
04 - What is the extended range?
Mesh technology allows the bulbs to communicate with each other, in order to propagate the bulb-to-bulb signal in the habitat. Depending on the arrangement of bulbs in the house, if each bulb is within the range of another bulb (located within ten meters of each other), then an order (eg extinction or ignition) can…
DiO HomeBox - How do I connect by shutter motor (MVR-Series) to the DiO HomeBox?
In your DiO HomeBox, install a new “shutter receiver 433 MHz by DIO” accessory. Once it is configured in your HomeBox, put your motor into learn mode and click 2 to 3 times on raise and lower to the level of your computer screen, until you obtain a to-and-fro movement from the motor. Once that happens, the shutter m…
53012 - Wi-Fi socket - After updating, my sockets are no longer connecting
In this case, it is preferable to reinstall of all your sockets. To do this, you must: 1) Reset your socket by pressing the button on the side for 5 seconds; 2) Disconnect the sockets from the power for a few minutes; 3) Reconnect your socket to the power, and press the side button (the socket is then in learn mod…
The LED of my lighting module goes off after 5 seconds, is that normal?
This meaning depends on the module model. On module 54755 (old generation), this shows a fault at the bulb level. Check that your bulb is working without the module. On module 54855 (new generation), the LED actually goes off after 5 seconds to optimise standby consumption of the product.
00 - User guide bulb and remote control
~ Direct link to the guide ~ <div style="max-width:320px;margin:auto;">
01 - I cannot add my WIFI product in the application
Below are troubleshooting solutions for your device discovery problem: 1. Did you restart your internet box ? Many internet boxes need to be restarted in order to add new devices properly. This often happens when they have not been restarted in a long time. Restart your box and try again to install your device. …
34949 - Wi-Fi Alarm System - No Wi-Fi connection
This could be due to diverse factors. A possible solution is to reset can the main unit. In order to do this, follow the steps below: 1) Hold down the [WiFi] button of the control panel for 7 seconds. You will hear a short beep after 3 seconds and then a long beep after 4 more seconds. 2) Once that happens, t…
