34817 - Wireless Videophone - No Picture
This may happen due to signal loss because of obstacles and or/distance. The maximum reported signal transmission distance assumes the absence of any interferences, as it is measured in laboratory environments. Thick walls, the type of wall, radio frequencies, Wi-Fi devices, etc, can cause disturbances that affec…
03 - Associate your lamps with a remote control (without using the SmartCONTROL app)
First of all, make sure that your lamp is in a reset state (lights up red). Otherwise, please follow the reset procedure : How to pair a lamp with the remote control ? You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at How to pair a second lamp w…
03 - Can I share setup and preferences set in an app with others?
With a single user account for a home, all user configurations and preferences within the same home are automatically shared . For example, when a user changes the name of a light bulb or the room in which it is placed, another user connected to the same account will automatically see these changes on their sma…
03- Reset my wifi lamp
* Execute the following process electrically by means of a switch You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at
DiOCam+ Series - IP Camera - How do I share my DiOCam+ with another person?
To share your DiOCam+ with someone else camera, please proceed as follows: 1- Create a new DiOCam+ account on the second phone, with an e-mail address that is different from that was used for the first account; 2- Using the primary account, invite a friend (the new account) by clicking on the “Friends” tab and in…
34949 - Wi-Fi Alarm System - No Wi-Fi connection
This could be due to diverse factors. A possible solution is to reset can the main unit. In order to do this, follow the steps below: 1) Hold down the [WiFi] button of the control panel for 7 seconds. You will hear a short beep after 3 seconds and then a long beep after 4 more seconds. 2) Once that happens, t…
04 - What is the extended range?
Mesh technology allows the bulbs to communicate with each other, in order to propagate the bulb-to-bulb signal in the habitat. Depending on the arrangement of bulbs in the house, if each bulb is within the range of another bulb (located within ten meters of each other), then an order (eg extinction or ignition) can…
02 - What is a secure Bluetooth connection?
The secure Bluetooth connection applies to all control modes, whether through the SmartCONTROL application or the remote control . Please refer to the next chapter to learn more about how to control AwoX bulbs. Whatever the mode of control used, only the occupants of the house will be able to take control of their…
DiO HomeBox - What products can I control with my HomeBox?
All the receivers of the DiO 1.0, DiO 2.0 and edisio range are compatible with the DiO HomeBox. In fact, this box is compatible with 433MHz and 868MHz frequencies.
DiO HUB + - Configuration Process
Before you begin configuring your Hub, make sure GPS/Location is active on your smartphone and that you are connected to a 2.4GHz Wi-Fi network, as the device will not work on 5GHz networks. Afterwards, follow the steps below: 1) Continuously press the button on the HUB for about 5 seconds; 2) Press the WPS bu…
