01-What is the DiO one & my Chacon app?
The DiO one & my Chacon apps work on most iOS and Android smartphones and tablets. It allows remote control and adjustment of light bulbs compatible with AwoX-EGLO technologies.
The LED of my lighting module goes off after 5 seconds, is that normal?
This meaning depends on the module model. On module 54755 (old generation), this shows a fault at the bulb level. Check that your bulb is working without the module. On module 54855 (new generation), the LED actually goes off after 5 seconds to optimise standby consumption of the product.
DiO HUB+ - Configuring a roller shutter motor (MVR-Series) with your DiO HUB+
In order to configure a roller shutter motor with your DiO HUB+, you should follow the steps below: 1) Press the ON button on the remote that is included with the motor for around 5 seconds, until the motor does its back and forth movement. This indicates that the programming mode is now active; 2) In the app, on…
IPCAM Series - IP Camera - Control your camera with Amazon Alexa or Google Home
The new series of Chacon IP Cameras can now be controlled via Google Home and Amazon Alexa In order to configure your camera with your preferred service, follow the steps below. Amazon Alexa - Within the Alexa app, simply install the "One 4 All" skill and then follow the steps so you can pair your camera with …
34949 - Wi-Fi Alarm System - No Wi-Fi connection
This could be due to diverse factors. A possible solution is to reset can the main unit. In order to do this, follow the steps below: 1) Hold down the [WiFi] button of the control panel for 7 seconds. You will hear a short beep after 3 seconds and then a long beep after 4 more seconds. 2) Once that happens, t…
MVR Series - Roller Shutter Motor - Can I use the DiO shutter module with the existing wired switch?
Most wired switches do not automatically return to the neutral position after raising/lowering. This is why we do not recommend installing a wired switch in parallel with a radio module for roller shutters, to avoid parallel commands and risking the motor overheating. If it is still important to control your shutt…
DiO HUB + - Configuration Process
Before you begin configuring your Hub, make sure GPS/Location is active on your smartphone and that you are connected to a 2.4GHz Wi-Fi network, as the device will not work on 5GHz networks. Afterwards, follow the steps below: 1) Continuously press the button on the HUB for about 5 seconds; 2) Press the WPS bu…
34945 - Motion Sensor - How do I replace the batteries in my motion sensor?
To replace the batteries of the motion sensor, follow the steps below: 1) Unscrew the screw on the upper part of the detector; 2) Using a precision flat-headed screwdriver, separate the front panel from the rear cover; 3) You will then have access to the batteries located inside. Simply remove them and …
DiO HomeBox - What products can I control with my HomeBox?
All the receivers of the DiO 1.0, DiO 2.0 and edisio range are compatible with the DiO HomeBox. In fact, this box is compatible with 433MHz and 868MHz frequencies.
34546 - 34547 - 34548 - IP Camera - Setup Instructions
For these models, you must use the FOSCAM app, available on the Play Store (Android) and App Store (iOS) Once you've installed the app, follow the steps below: 1) Press the RESET button on the camera and hold it down for 5 seconds; 2) Your smartphone must be connected to the 2.4 GHz Wi-Fi network of your home …
