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03 - Can I share setup and preferences set in an app with others?
With a single user account for a home, all user configurations and preferences within the same home are automatically shared . For example, when a user changes the name of a light bulb or the room in which it is placed, another user connected to the same account will automatically see these changes on their sma…
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04 - What is the extended range?
Mesh technology allows the bulbs to communicate with each other, in order to propagate the bulb-to-bulb signal in the habitat. Depending on the arrangement of bulbs in the house, if each bulb is within the range of another bulb (located within ten meters of each other), then an order (eg extinction or ignition) can…
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02 - Add a Connect Wi-Fi lamp in the Smart Control app
First, make sure that your lamp is on reset factory mode (red color). Otherwise, follow the video tutorial from the app or through this link : ~ Reset my Connect Wi-Fi lamp ~ Option 1 : Classic installation mode "Subtitles available" Option 2 : Alternative installation mode : "Subtitles available" …
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00 - User guide bulb and remote control
~ Direct link to the guide ~ <div style="max-width:320px;margin:auto;">
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03- Reset my wifi lamp
* Execute the following process electrically by means of a switch You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at
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03 - Associate your lamps with a remote control (without using the SmartCONTROL app)
First of all, make sure that your lamp is in a reset state (lights up red). Otherwise, please follow the reset procedure : How to pair a lamp with the remote control ? You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at How to pair a second lamp w…
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01 - Why is my light bulb not visible in the application ?
You will find below solutions for your discovery issue about bulbs or panels: 1. Is my bulb in factory mode ? Your bulb lights up red when it is in factory mode. For the bulbs that does not manage colours (white range), it flashes at start-up to indicate the factory mode. If this is not the case, follow the inst…
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34890 - 2-Wire IP Videophone - No notifications
If there are no notifications, this is probably due to the settings on your internet router. Here are a few things you can do try to tackle the issue: For 1 and 2, you may need to consult with your Internet Services Provider 1 - Adjust the power of your firewalls at a router level; 2 - Change the encryption of y…
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DIOVDP-IP01 :: DiO Wi-Fi Video Door Phone :: Résoudre problème de connexion :: Arreglar problema de conexión :: Consertar problema de conexão :: Verbindingsprobleem oplossen
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01 - I cannot add my WIFI product in the application
Below are troubleshooting solutions for your device discovery problem: 1. Did you restart your internet box ? Many internet boxes need to be restarted in order to add new devices properly. This often happens when they have not been restarted in a long time. Restart your box and try again to install your device. …
