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DiO Wi-Fi Videophones - IP Videophone - Is the messaging function available on the DiO Wi-Fi videophone?
As owner of the videophone, it is possible for you to record a message (via the DiOCam+ application, under the settings > leave a message menu) which will be activated if you have a visitor when you are away. You can use this, for example, to inform delivery personnel where they can leave a package. Keep in mind, ho…
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DiO HomeBox - The LEDs of my HomeBox flash or do not all light up at the same time.
Please disconnect your HomeBox, wait for 20 seconds, reconnect it and wait for a few minutes. Then check the status of the LEDs on your HomeBox: - The LED on the right confirms that it is connected to the power supply. If it is off, check that your HomeBox is properly connected to the power supply (micro USB por…
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34940 - 34942 - GSM Alarm System - Resetting the Alarm
In order to reset your Alarm, follow the steps below: 1) Turn your alarm off and then on again. Wait for a period of around 10 seconds; 2) Insert the reset code (88008800); 3) Press the "Disarm" button for 5 seconds, until the alarm beeps twice. You have successfully reset your alarm.
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What is the lifetime of batteries of the DiO products?
Lifetime of the battery in DiO products (switches, remote controls, detectors, etc.) is approximately 2 years of normal use. Bad battery quality may have a significant effect on decreasing this battery life and, vice versa, high quality batteries may increase service life.
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06 - Pairing a Wi-Fi remote control to a Wi-Fi lamp
* To pair the Wi-Fi remote control, press the ON ( I ) button within 30 seconds after turning on electrically with a switch the Wi-Fi lamp. The lamp will blink to confirm pairing. ⚠: The Bluetooth Mesh remote control is not compatible with the Connect Wi-Fi lamps. Also, the Wi-Fi remote control (433Mhz) canno…
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DiO Wi-Fi Videophones - Which doorbells are compatible with by DiO Wi-Fi videophone?
All the doorbells of the DiO brand are compatible with the DiO video phone.
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10 - Configure an EGLO PLUG PLUS with Google Home or Amazon Alexa
Configure an EGLO PLUG PLUS with Google Home : You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at If you have already configured your Google Home Pod, pass the video until 1:50 Configure an EGLO PLUG PLUS with Amazon Alexa : You're u…
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05 - Replace a faulty or lost remote control
How to replace a faulty or lost remote ? You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at
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In case of a power cut, do I have to reprogram my DiO receivers?
The internal memory of the DiO receivers allows your installation to be saved in case of power cut, even if this last for several months, so you shouldn't have to reprogram them after such an event.
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34940 - 34942 - GSM Alarm System - Phone not authorised
If you get this error, you may want to try to reset your alarm unit. In order to do so, follow the steps below: 1) Turn your alarm off and then on again. Wait for a period of around 10 seconds; 2) Insert the reset code (88008800); 3) Press the "Disarm" button for 5 seconds, until the alarm beeps twice. You ha…
