DiO Wi-Fi Videophones - Which doorbells are compatible with by DiO Wi-Fi videophone?
All the doorbells of the DiO brand are compatible with the DiO video phone.
34940 - 34942 - 34943 - GSM Alarm System - Is it possible to link the elements of a 34943 kit so that they function with a 34942 alarm already installed?
These two ranges are compatible, so yes, it is possible.
04 - Associate your lamps and remote control with the SmartCONTROL app
Sometimes, it is necessary to perform a remote control reset before adding it to the application : ~ Article : Reset the Mesh Bluetooth remote control ~ How to associate a new lamp with a group of lamps installed in the app ? You're using demo endpoint of Iframely API commercially. Max-width is limited to 320p…
34940 - 34942 - GSM Alarm System - What type of SIM card can I install in my alarm?
You can install any model of SIM card, the brand is not important. Please take into account, when choosing your SIM card, that the main unit will only operate with calls and messages. You can choose between a subscription and a pay-as-you-go card - both are compatible.
DiO HomeBox & DiOHUB - When installing my HomeBox or HUB, I get a message saying "This Mac address is already used by another user". What can I do?
In this case, your HomeBox or DiO HUB must be reset at a server level. In order to do this, please send us the Mac address of your device using the contact form available at chacon.com/support and we will confirm the reset within 24 working hours.
53012 - Wi-Fi Timer Switch - Can I also control my adapters using more than one smartphone or tablet?
You can control the socket from several devices (smartphone, tablet), provided you're using the same account details when connecting to the app
34890 - 2-Wire IP Videophone - Wi-Fi connection problem
In case there is a problem with the Wi-Fi connection, here are a few things you can do to check it: For 4 and 5, you may need to check with your Internet Services Provider 1) Reset your device and restart the installation; 2) Check the distance between your screen and your router; 3) Avoid interference with o…
MVR Series - Roller Shutter Motor - How do I choose the right motor for my shutter?
To choose the right motor, you first have to check the diameter of your shutter's tube. For a diameter of 60mm, you have 3 types of motor: - The MVR-60-10RF (10Nm-115W), suitable for shutters with a maximum area of 3m2 of aluminium and PVC or 1.5m2 of wood - The MVR-60-20RF (20Nm-165W), suitable for shutters w…
54021 - Digital timer - My screen does not switch on
If your screen does not switch on: - Connect the timer to the power for a few hours before using it; - Then press the “Reset” button;
34940 - 34942 - GSM Alarm System - How do you get a receiver/sensor to recognise the main unit?
To connect your receiver to your main unit, all you need to do is to follow the steps below: 1) Type in the base code (1234). If you have changed it, type your chosen code; 2) Then press the "microphone" key on the main unit, effectively setting it to "learn" mode; 3) Within 30 seconds, activate your receiver/sens…
