09 - Add an EGLO PLUG PLUS in the SmartCONTROL app
You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at
01 - What are the benefits of AwoX-Eglo connected light?
The connected light of AwoX aims to improve the comfort of use of its private lighting by allowing to: * remotely control its lighting via a smartphone / tablet or a remote control / Bluetooth switch * be able to configure your light according to your desire adjusting the intensity and temperature of the blank…
MVR Series - Roller Shutter Motor - The octagonal adaptor provided with the DiO shutter motor does not go into the tube of my shutter
Most roller shutters are installed on an octagonal-shaped tube, compatible with our DiO motors. If, however, the DiO motor is not compatible with your tube, there are two possible solutions: 1) You can contact a professional who may be able to adapt your installation; 2) Alternatively, you can buy a new octagona…
05 - Replace a faulty or lost remote control
How to replace a faulty or lost remote ? You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at
32180 - Bulb holder - How do I connect a bulb holder?
To connect your bulb holder and create your personalised light fitting, follow the steps below: 1) Unscrew the upper part; 2) Unscrew the plastic bulb holder from the metal protection; 3) Remove the two side tabs of the plastic bulb holder to separate the 2 parts; 4) Insert and reconnect the power supply cables…
12 - What else does a SmartLIGHT Mesh bulb bring?
A SmartLIGHT mesh bulb uses Bluetooth mesh technology. Bluetooth mesh technology is based on the standardised Bluetooth Low Energy protocol to which AwoX has added its technology to bring new features such as : * A secure Bluetooth connection * Extended reach throughout the house if enough bulbs are available …
IPCAM Series - IP Camera - What's the recording time?
What's the recording time? - When detecting motion, the camera will record for 1 minute. - If no motion is detected, the camera will not record. You can also trigger manual recording by clicking on the camera icon within the app.
IPCAM Series - IP Camera - I receive the message: "your connection is not free of charge"
The message "your connection is not free of charge" is not related to the camera but to your mobile subscription. If you do not have a monthly phone plan or you use mobile internet data (4G / 3G) beyond the limits of your plan, the operator will warn you that you can be billed for this. This depends on your subsc…
53012 - Wi-Fi timer switch - What is the "router restart" function for?
The "router restart" function allows you to re-establish the link between the socket and the router if it is cut off
05 - Why does the application require the creation of an account?
The creation of an account has become mandatory since the launch of the Ampoule mesh range to ensure the security of the Bluetooth mesh network. Having a single account for a home also allows the sharing of user preferences within the same household.
