In case of a power cut, do I have to reprogram my DiO receivers?
The internal memory of the DiO receivers allows your installation to be saved in case of power cut, even if this last for several months, so you shouldn't have to reprogram them after such an event.
DiO Wi-Fi Videophones - Can I supply the DiO Wi-Fi videophone with a power source other than 12/24 DC?
The DiO Wi-Fi videophone requires a 12/24V power supply, a transformer is provided in the kit to adapt to the proper voltage of 3.6V.
DiO Wi-Fi Videophones - Is the DiO Wi-Fi videophone available without the battery?
The kit that is currently available always contains the rechargeable battery. However, the kit also includes all the accessories for a wired installation on a 12/24V power supply, without needing to use the battery.
MVR Series - Roller Shutter Motor - How do I choose the right motor for my shutter?
To choose the right motor, you first have to check the diameter of your shutter's tube. For a diameter of 60mm, you have 3 types of motor: - The MVR-60-10RF (10Nm-115W), suitable for shutters with a maximum area of 3m2 of aluminium and PVC or 1.5m2 of wood - The MVR-60-20RF (20Nm-165W), suitable for shutters w…
DiO Wi-Fi Videophones - How many DiO modules or sockets can I control with the DiO Wi-Fi videophone?
You can control as many receivers as you want with the button located on the exterior unit and/or the 3 buttons available in the videophone interface in the DiOCam+ application. Always make sure to respect the distances between the videophone and the DiO receivers (maximum 50m outdoors). The receivers installed…
34940 - 34942 - GSM Alarm System - My main unit and my smartphone are not communicating
If your main unit and your phone are no longer communicating, try fully resetting your alarm. In order to do so, follow the steps below: 1) Turn your alarm off and then turn it on again. Wait for around 5 seconds. 2) Insert the reset code (88008800) using the keypad on the main unit. 3) Press the “Disarm” button f…
05 - Start slow blink mode
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I have to put my remote control 5cm from my receiver for it to function, what is the problem?
This is most often due to interference or the battery. Start by replacing the battery of your remote control unit or wireless switch. If the problem has not been resolved, please reinstall your receiver by pressing the learn button on the receiver for 6-10 seconds until the LED starts to flash rapidly, release …
12 - What else does a SmartLIGHT Mesh bulb bring?
A SmartLIGHT mesh bulb uses Bluetooth mesh technology. Bluetooth mesh technology is based on the standardised Bluetooth Low Energy protocol to which AwoX has added its technology to bring new features such as : * A secure Bluetooth connection * Extended reach throughout the house if enough bulbs are available …
53012 - Wi-Fi Socket - Can I give the socket a fixed IP address using the app?
It will not be possible to give the socket a fixed IP address using the app. These sockets work solely with the Chacon Home app.
