04 - Associate your lamps and remote control with the SmartCONTROL app
Sometimes, it is necessary to perform a remote control reset before adding it to the application : ~ Article : Reset the Mesh Bluetooth remote control ~ How to associate a new lamp with a group of lamps installed in the app ? You're using demo endpoint of Iframely API commercially. Max-width is limited to 320p…
IPCAM Series - IP Camera - I receive the message: "your connection is not free of charge"
The message "your connection is not free of charge" is not related to the camera but to your mobile subscription. If you do not have a monthly phone plan or you use mobile internet data (4G / 3G) beyond the limits of your plan, the operator will warn you that you can be billed for this. This depends on your subsc…
34940 - 34942 - 34943 - GSM Alarm System - Is it possible to link the elements of a 34943 kit so that they function with a 34942 alarm already installed?
These two ranges are compatible, so yes, it is possible.
In case of a power cut, do I have to reprogram my DiO receivers?
The internal memory of the DiO receivers allows your installation to be saved in case of power cut, even if this last for several months, so you shouldn't have to reprogram them after such an event.
12 - What else does a SmartLIGHT Mesh bulb bring?
A SmartLIGHT mesh bulb uses Bluetooth mesh technology. Bluetooth mesh technology is based on the standardised Bluetooth Low Energy protocol to which AwoX has added its technology to bring new features such as : * A secure Bluetooth connection * Extended reach throughout the house if enough bulbs are available …
11 - Are the PLCs for controlling the SmartLIGHT mesh lamps available?
APIs are not available to the general public.
34940 - 34942 - GSM Alarm System - How do you get a receiver/sensor to recognise the main unit?
To connect your receiver to your main unit, all you need to do is to follow the steps below: 1) Type in the base code (1234). If you have changed it, type your chosen code; 2) Then press the "microphone" key on the main unit, effectively setting it to "learn" mode; 3) Within 30 seconds, activate your receiver/sens…
34890 - 2-Wire IP Videophone - Wi-Fi connection problem
In case there is a problem with the Wi-Fi connection, here are a few things you can do to check it: For 4 and 5, you may need to check with your Internet Services Provider 1) Reset your device and restart the installation; 2) Check the distance between your screen and your router; 3) Avoid interference with o…
DiO HomeBox & DiOHUB - When installing my HomeBox or HUB, I get a message saying "This Mac address is already used by another user". What can I do?
In this case, your HomeBox or DiO HUB must be reset at a server level. In order to do this, please send us the Mac address of your device using the contact form available at chacon.com/support and we will confirm the reset within 24 working hours.
GSM/SMS Alarm System - What alarm is compatible with which application?
Please find below your applications compatible with each reference: 34948/34949: - “AW1 Alarm” application - Compatible with camera 34970 IP 116 (version 1) 34970 Camera IP116: - “IP116 Camera” application - Recording function on SD card 34948/34949-V2: - “WiFi Control Alarm” application - Compatible w…
