08 - Why choose a AwoX color instead of a white AwoX bulb ?
08 - Why choose a AwoX color instead of a white AwoX bulb ? Our light bulbs and color lightbulbs are also adjustable in white lighting: you can choose warm white or cold white and dim the intensity. By the way, it is possible to equip your home only with color bulbs to allow more decoration ambience through groupage…
Can the DiO receivers operate at 24V?
No, the DiO modules are provided to be used at 230V, so they do not operate at 24V.
34890 - 2 Wire Videophone - Can I add an additional screen?
Unfortunately, it is not possible to add an additional screen to this model.
34940 - 34942 - GSM Alarm System - Password Reset
1) Turn your alarm off and then on again and wait for around 10 seconds; 2) Insert the password reset code (12341234); 3) Press the "Disarm" button for 5 seconds, until the alarm beeps twice.
IPCAM Series - IP Camera - Is it necessary to format the SD card in order to delete recording history?
By default, the camera will overwrite the oldest recording with the newest if there is not enough space available. If, however, you wish to manually delete your recording history, however, it is necessary to format the SD card.
54021 - Digital timer - My screen does not switch on
If your screen does not switch on: - Connect the timer to the power for a few hours before using it; - Then press the “Reset” button;
DiO Wi-Fi Videophones - IP Videophone - Is the messaging function available on the DiO Wi-Fi videophone?
As owner of the videophone, it is possible for you to record a message (via the DiOCam+ application, under the settings > leave a message menu) which will be activated if you have a visitor when you are away. You can use this, for example, to inform delivery personnel where they can leave a package. Keep in mind, ho…
05 - What data is collected by AwoX?
When creating the account, we collect on our servers your name, email, password, date of creation of the account and the smartphone or tablet control (name, model, OS version). During product installation, we collect on our servers through the application the following information about Awox products or those of o…
05 - Replace a faulty or lost remote control
How to replace a faulty or lost remote ? You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at
53012 - Wi-Fi Socket - I have changed internet provider and my sockets no longer connect
If your sockets were working before the switch, they are probably not the cause of the problem. You may have to contact your internet provider to check the settings of your new internet router. Here are a few notes you should pay attention to: a) Check your password, this cannot exceed 32 characters; b) Che…
