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Showing articles from EN tag

05 - Start slow blink mode

* Execute the following process electrically by means of a switch You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at

DiO Wi-Fi Videophones - Can I supply the DiO Wi-Fi videophone with a power source other than 12/24 DC?

The DiO Wi-Fi videophone requires a 12/24V power supply, a transformer is provided in the kit to adapt to the proper voltage of 3.6V.

Can the DiO receivers operate at 24V?

No, the DiO modules are provided to be used at 230V, so they do not operate at 24V.

53012 - Wi-Fi Socket - I have changed internet provider and my sockets no longer connect

If your sockets were working before the switch, they are probably not the cause of the problem. You may have to contact your internet provider to check the settings of your new internet router. Here are a few notes you should pay attention to: a) Check your password, this cannot exceed 32 characters; b) Che…

05 - Replace a faulty or lost remote control

How to replace a faulty or lost remote ? You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at

53012 - Wi-Fi Socket - I have forgotten my username and password

Unfortunately, we cannot access your account to recover your log-in credentials and personal details. If your have forgotten your username and password, you should: 1) Create a new account with a new e-mail address and a new password; 2) Reinstall your receivers;

IPCAM Series - IP Camera - Is it necessary to format the SD card in order to delete recording history?

By default, the camera will overwrite the oldest recording with the newest if there is not enough space available. If, however, you wish to manually delete your recording history, however, it is necessary to format the SD card.

I have to put my remote control 5cm from my receiver for it to function, what is the problem?

This is most often due to interference or the battery. Start by replacing the battery of your remote control unit or wireless switch. If the problem has not been resolved, please reinstall your receiver by pressing the learn button on the receiver for 6-10 seconds until the LED starts to flash rapidly, release …

05 - What data is collected by AwoX?

When creating the account, we collect on our servers your name, email, password, date of creation of the account and the smartphone or tablet control (name, model, OS version). During product installation, we collect on our servers through the application the following information about  Awox products  or those of o…

08 - Programming the switching on and off of the lamps

Can SmartLIGHT mesh be programmed to turn on and off? A SmartLIGHT mesh bulb can have up to 5 on/off programs per day, with a weekly or monthly recurring program. Is it possible to simulate a presence with SmartLIGHT mesh on and off during an absence? By using the 5 switch-on and switch-off programs, it is pos…

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