You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.

Showing articles from EN tag

DiO Wi-Fi Videophones - Which doorbells are compatible with by DiO Wi-Fi videophone?

All the doorbells of the DiO brand are compatible with the DiO video phone.

34940 - 34942 - GSM Alarm System - What type of SIM card can I install in my alarm?

You can install any model of SIM card, the brand is not important. Please take into account, when choosing your SIM card, that the main unit will only operate with calls and messages. You can choose between a subscription and a pay-as-you-go card - both are compatible.

IPCAM Series - IP Camera - I receive the message: "your connection is not free of charge"

The message "your connection is not free of charge" is not related to the camera but to your mobile subscription. If you do not have a monthly phone plan or you use mobile internet data (4G / 3G) beyond the limits of your plan, the operator will warn you that you can be billed for this. This depends on your subsc…

05 - Start slow blink mode

* Execute the following process electrically by means of a switch You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at

34890 - 2-Wire IP Videophone - Wi-Fi connection problem

In case there is a problem with the Wi-Fi connection, here are a few things you can do to check it: For 4 and 5, you may need to check with your Internet Services Provider 1) Reset your device and restart the installation; 2) Check the distance between your screen and your router; 3) Avoid interference with o…

DiO Wi-Fi Videophones - Is the DiO Wi-Fi videophone compatible with the DiO HomeBox?

No, this model is not compatible with the DiO Homebox.

10 - Configure an EGLO PLUG PLUS with Google Home or Amazon Alexa

Configure an EGLO PLUG PLUS with Google Home : You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at If you have already configured your Google Home Pod, pass the video until 1:50 Configure an EGLO PLUG PLUS with Amazon Alexa : You're u…

53012 - Wi-Fi socket - Are the programs active if the Wi-Fi has been cut off?

The program is stored in the memory of the socket. If the Wi-Fi is disconnected, it will continue activate and deactivate the programs as intended.

34940 - 34942 - GSM Alarm System - Phone not authorised

If you get this error, you may want to try to reset your alarm unit. In order to do so, follow the steps below: 1) Turn your alarm off and then on again. Wait for a period of around 10 seconds; 2) Insert the reset code (88008800); 3) Press the "Disarm" button for 5 seconds, until the alarm beeps twice. You ha…

IPCAM Series - IP Camera - Is it necessary to format the SD card in order to delete recording history?

By default, the camera will overwrite the oldest recording with the newest if there is not enough space available. If, however, you wish to manually delete your recording history, however, it is necessary to format the SD card.

scroll to top icon