MVR Series - Roller Shutter Motor - The octagonal adaptor provided with the DiO shutter motor does not go into the tube of my shutter
Most roller shutters are installed on an octagonal-shaped tube, compatible with our DiO motors. If, however, the DiO motor is not compatible with your tube, there are two possible solutions: 1) You can contact a professional who may be able to adapt your installation; 2) Alternatively, you can buy a new octagona…
DiO Wi-Fi Videophones - Is the DiO Wi-Fi videophone compatible with the DiO HomeBox?
No, this model is not compatible with the DiO Homebox.
53012 - Wi-Fi Socket - Is the socket program saved in case of a power cut?
In case of a power cut, the socket will save its internal programming. When the current resumes, it will not be necessary to restart the connection through the application. The connection will be established automatically.
IPCAM Series - IP Camera - Is it necessary to format the SD card in order to delete recording history?
By default, the camera will overwrite the oldest recording with the newest if there is not enough space available. If, however, you wish to manually delete your recording history, however, it is necessary to format the SD card.
11 - Are the PLCs for controlling the SmartLIGHT mesh lamps available?
APIs are not available to the general public.
09 - Add an EGLO PLUG PLUS in the SmartCONTROL app
You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at
07 - Problem of association of a SmartPEBBLE to a Mesh lighting system
The SmartPEBBLE in its factory version is not compatible with Bluetooth Mesh lamps and remains "locked". We have therefore integrated a feature to unlock the SmartPEBBLE in our application: * First make sure that your Bluetooth Mesh lamp is up to date via the " Updates " menu. If it is not, update it. * Once …
IPCAM Series - IP Camera - What's the recording time?
What's the recording time? - When detecting motion, the camera will record for 1 minute. - If no motion is detected, the camera will not record. You can also trigger manual recording by clicking on the camera icon within the app.
34940 - 34942 - GSM Alarm System - Configuration of the sensors for the GSM Alarm
To configure the sensors you must: 1) With the alarm disarmed, type in the base code (1234). If you have changed it, type your chosen code; 2) Then press the "microphone" key on the main unit, effectively setting it to "learn" mode; 3) Within 30 seconds, activate your desired receiver/sensor without it being put…
08 - Programming the switching on and off of the lamps
Can SmartLIGHT mesh be programmed to turn on and off? A SmartLIGHT mesh bulb can have up to 5 on/off programs per day, with a weekly or monthly recurring program. Is it possible to simulate a presence with SmartLIGHT mesh on and off during an absence? By using the 5 switch-on and switch-off programs, it is pos…
