34953 - Smoke detector - Can I use another detector with my current connector?
For security reasons, connectors are different for each detector model. As such, it won't be possible to use a different detector model on your old connectors. If you want to replace a smoke detector, you will then have to use the new connector provided with the kit.
MVR Series - Roller Shutter Motor - The octagonal adaptor provided with the DiO shutter motor does not go into the tube of my shutter
Most roller shutters are installed on an octagonal-shaped tube, compatible with our DiO motors. If, however, the DiO motor is not compatible with your tube, there are two possible solutions: 1) You can contact a professional who may be able to adapt your installation; 2) Alternatively, you can buy a new octagona…
53012 - Wi-Fi Socket - Is the socket program saved in case of a power cut?
In case of a power cut, the socket will save its internal programming. When the current resumes, it will not be necessary to restart the connection through the application. The connection will be established automatically.
34940 - 34942 - GSM Alarm System - Configuration of the sensors for the GSM Alarm
To configure the sensors you must: 1) With the alarm disarmed, type in the base code (1234). If you have changed it, type your chosen code; 2) Then press the "microphone" key on the main unit, effectively setting it to "learn" mode; 3) Within 30 seconds, activate your desired receiver/sensor without it being put…
DiO Wi-Fi Videophones - Is the DiO Wi-Fi videophone available without the battery?
The kit that is currently available always contains the rechargeable battery. However, the kit also includes all the accessories for a wired installation on a 12/24V power supply, without needing to use the battery.
53012 - Wi-Fi socket - Is it compatible with the TuyaSmart application?
No, our Wi-Fi socket is not compatible with the TuyaSmart application.
08 - Why choose a AwoX color instead of a white AwoX bulb ?
08 - Why choose a AwoX color instead of a white AwoX bulb ? Our light bulbs and color lightbulbs are also adjustable in white lighting: you can choose warm white or cold white and dim the intensity. By the way, it is possible to equip your home only with color bulbs to allow more decoration ambience through groupage…
09 - Add an EGLO PLUG PLUS in the SmartCONTROL app
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DiO Wi-Fi Videophones - How many DiO modules or sockets can I control with the DiO Wi-Fi videophone?
You can control as many receivers as you want with the button located on the exterior unit and/or the 3 buttons available in the videophone interface in the DiOCam+ application. Always make sure to respect the distances between the videophone and the DiO receivers (maximum 50m outdoors). The receivers installed…
34940 - 34942 - GSM Alarm System - Password Reset
1) Turn your alarm off and then on again and wait for around 10 seconds; 2) Insert the password reset code (12341234); 3) Press the "Disarm" button for 5 seconds, until the alarm beeps twice.
