34953 - Smoke detector - Can I use another detector with my current connector?
For security reasons, connectors are different for each detector model. As such, it won't be possible to use a different detector model on your old connectors. If you want to replace a smoke detector, you will then have to use the new connector provided with the kit.
34890 - 2-wire Videophone - Can I add an additional outdoor terminal?
It is possible for you to add an additional outdoor terminal, however, our outdoor terminals are not available separately. If you wish to install a second one, you will then have to obtain another kit to get access to its camera.
34890 - 2 Wire Videophone - Can I add an additional screen?
Unfortunately, it is not possible to add an additional screen to this model.
IPCAM Series - IP Camera - What's the recording time?
What's the recording time? - When detecting motion, the camera will record for 1 minute. - If no motion is detected, the camera will not record. You can also trigger manual recording by clicking on the camera icon within the app.
DiO Wi-Fi Videophones - Is the DiO Wi-Fi videophone available without the battery?
The kit that is currently available always contains the rechargeable battery. However, the kit also includes all the accessories for a wired installation on a 12/24V power supply, without needing to use the battery.
08 - Why choose a AwoX color instead of a white AwoX bulb ?
08 - Why choose a AwoX color instead of a white AwoX bulb ? Our light bulbs and color lightbulbs are also adjustable in white lighting: you can choose warm white or cold white and dim the intensity. By the way, it is possible to equip your home only with color bulbs to allow more decoration ambience through groupage…
ED-CA-04 - IP Camera - I am no longer receiving any notifications
If you can access your camera's images and recordings, the camera is properly installed and the notifications could be blocked by your internet router. You can firstly disconnect from the power for few minutes, and then reconnect it. Also try to restart your internet router and check its notification settings. If…
53012 - Wi-Fi Socket - Is the socket program saved in case of a power cut?
In case of a power cut, the socket will save its internal programming. When the current resumes, it will not be necessary to restart the connection through the application. The connection will be established automatically.
DiO Wi-Fi Videophones - How many DiO modules or sockets can I control with the DiO Wi-Fi videophone?
You can control as many receivers as you want with the button located on the exterior unit and/or the 3 buttons available in the videophone interface in the DiOCam+ application. Always make sure to respect the distances between the videophone and the DiO receivers (maximum 50m outdoors). The receivers installed…
07 - Problem of association of a SmartPEBBLE to a Mesh lighting system
The SmartPEBBLE in its factory version is not compatible with Bluetooth Mesh lamps and remains "locked". We have therefore integrated a feature to unlock the SmartPEBBLE in our application: * First make sure that your Bluetooth Mesh lamp is up to date via the " Updates " menu. If it is not, update it. * Once …
