GSM/SMS Alarm System - What alarm is compatible with which application?
Please find below your applications compatible with each reference: 34948/34949: - “AW1 Alarm” application - Compatible with camera 34970 IP 116 (version 1) 34970 Camera IP116: - “IP116 Camera” application - Recording function on SD card 34948/34949-V2: - “WiFi Control Alarm” application - Compatible w…
04 - Associate your lamps and remote control with the SmartCONTROL app
Sometimes, it is necessary to perform a remote control reset before adding it to the application : ~ Article : Reset the Mesh Bluetooth remote control ~ How to associate a new lamp with a group of lamps installed in the app ? You're using demo endpoint of Iframely API commercially. Max-width is limited to 320p…
05 - Replace a faulty or lost remote control
How to replace a faulty or lost remote ? You're using demo endpoint of Iframely API commercially. Max-width is limited to 320px. Please get your own API key at
MVR Series - Roller Shutter Motor - The octagonal adaptor provided with the DiO shutter motor does not go into the tube of my shutter
Most roller shutters are installed on an octagonal-shaped tube, compatible with our DiO motors. If, however, the DiO motor is not compatible with your tube, there are two possible solutions: 1) You can contact a professional who may be able to adapt your installation; 2) Alternatively, you can buy a new octagona…
53012 - Wi-Fi socket - Is it compatible with the TuyaSmart application?
No, our Wi-Fi socket is not compatible with the TuyaSmart application.
12 - What else does a SmartLIGHT Mesh bulb bring?
A SmartLIGHT mesh bulb uses Bluetooth mesh technology. Bluetooth mesh technology is based on the standardised Bluetooth Low Energy protocol to which AwoX has added its technology to bring new features such as : * A secure Bluetooth connection * Extended reach throughout the house if enough bulbs are available …
11 - Are the PLCs for controlling the SmartLIGHT mesh lamps available?
APIs are not available to the general public.
ED-CA-04 - IP Camera - I am no longer receiving any notifications
If you can access your camera's images and recordings, the camera is properly installed and the notifications could be blocked by your internet router. You can firstly disconnect from the power for few minutes, and then reconnect it. Also try to restart your internet router and check its notification settings. If…
34940 - 34942 - GSM Alarm System - Resetting the Alarm
In order to reset your Alarm, follow the steps below: 1) Turn your alarm off and then on again. Wait for a period of around 10 seconds; 2) Insert the reset code (88008800); 3) Press the "Disarm" button for 5 seconds, until the alarm beeps twice. You have successfully reset your alarm.
06 - Is the data collected by AwoX secure?
Your data is primarily stored on servers with state-of-the-art security equipment and advanced security techniques and procedures. Access is strictly restricted and requires a variety of security checks, consisting of security personnel, security locks and biometric readers. Remote access to these servers is severely…
